FAQ

1. What materials are your jewelry made from?

Our jewelry is crafted using high-quality materials including sterling silver, gold-plated metals, and hypoallergenic components. Each product page clearly states the material details so you know exactly what you’re wearing.

2. How should I care for my jewelry?

To keep your pieces looking beautiful:

Avoid water, perfume, and lotions
Remove jewelry before sleeping or exercising
Store in a dry, cool place (ideally in the pouch or box provided)

3. What if the jewelry turns my skin green?

Some skin types react to metal alloys. Our products are designed to be hypoallergenic, but if a reaction occurs, discontinue use. For best results, keep jewelry dry and clean.

4. What sizes do your products come in?

Most of our rings and bracelets are adjustable or come in standard sizes. Check the individual product description for size details. If you’re unsure, refer to our size guide or contact support.

5. How long will it take to receive my order?

Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days within the U.S. depending on your location.

6. Do you offer international shipping?

At the moment, we are shipping primarily within the United States. International shipping may be added in the future. Stay tuned for updates!

7. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email so you can follow your delivery every step of the way.

8. What is your return policy?

We want you to love every piece. Returns are accepted within 7 days of delivery for eligible items (unused, unworn). Please view our full Return Policy page for details.